Simple, transparent pricing

Yes. The Free plan is $0 with no time limit. You get a digital menu, a QR code, and one location. The public menu shows a small 'Powered by Vino' footer; upgrade to Pro to remove it and add your own domain.

Each location in Vino has its own URL, QR codes, menu, orders, and analytics. That has real operational cost for us (storage, bandwidth, support, moderation) and real value for you. Business includes 3 locations at $79/mo, then $19/mo per additional location. It matches how Toast, Square, and most restaurant platforms price. Unlimited locations is available on Enterprise.

All paid subscriptions are billed through Paddle.com Market Limited, our Merchant of Record. Paddle handles VAT, GST, and sales tax in 200+ countries, issues invoices, and is the counterparty on your card statement. Paddle supports Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and local methods like iDEAL, Bancontact, and SEPA.

Yes. Both Pro and Business include a 14-day free trial when you start from the Free plan. You add a payment method at checkout; Paddle does not charge until day 15, and you can cancel any time inside the trial.

Yes, from the Billing page in your dashboard. Upgrades are prorated and take effect immediately. Downgrades take effect at the next renewal. Adding a location on Business is prorated to the rest of the billing period; removing one stops the charge at the next renewal.

We offer a 14-day money-back guarantee on your first paid charge on any Pro or Business plan. After that, monthly plans are non-refundable for the current month, and annual plans are refunded pro-rata within the first 90 days. Full details are on our Refund Policy page.

No. All plans are monthly by default and you can cancel any time. Annual billing is available with 20% off. Enterprise contracts run on a signed order form with terms we agree together.

Yes. Paddle calculates and adds the correct VAT, GST, or sales tax for your country based on the billing address you enter at checkout. Business customers can enter a valid VAT or GST number to apply reverse charge where applicable.

No. The subscription fee is what you pay us; we do not take any share of your food or reservation revenue. If you later enable online ordering on a higher phase of the product, your diners pay through your own processor, not through Vino, and we do not hold customer funds.

Your account stays read-only for 60 days after cancellation so you can export your data or re-subscribe. After 60 days the workspace is permanently deleted. Public menus go offline at the end of the billing period you already paid for.